Delivery & Shipping

All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Delivery within the United Kingdom

Product Type
Smaller products including:
Bedding, towels, duvets, blankets, cushions and pillows etc.
£5.99
Larger products including:
Beds, rugs and furniture
Delivery cost calculated at checkout

Local delivery – in the following postcode areas: LE2, LE8, LE17, LE18, NN6, NN14, NN15, NN16, NN18

Product Type
All products except:
Rugs and Sweet Dreams Beds.
£5.99
Rugs £19.95
Sweet Dreams Beds £50

Market Harborough delivery – within LE16 postcode

Product Type
All Free

Collect from store

You can skip delivery costs and arrange to collect your items purchased on the website from our Market Harborough Town Centre store. Just select ‘Collect from Market Harborough Store’ at checkout.

Our in-store pickup is available Monday to Saturday 9:30 am to 4:30 pm

Store Location

International Shipping (outside the United Kingdom)

Deliveries outside of the UK

Please contact us for delivery costs

Delivery dates

Deliveries are made from 9 am to 5 pm Monday to Friday. We will update you via email with an estimated delivery date. For smaller items such as bedding, towels, duvets, blankets, cushions and pillows deliveries are usually made within 2-3 business days of order. For larger items such as beds, rugs and furniture delivery date information will be confirmed as soon as possible.

Refunds, returns, and exchanges

In order to qualify for a refund or exchange, we must be notified within 14 days of your receipt of goods. Goods must be returned to us within 14 days of notifying us of your return or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

For further details and eligibility see our Refund Policy

In the event that your order arrives damaged in any way, please email us as soon as possible at sales@hmonks.co.uk with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don’t hesitate to contact us at sales@hmonks.co.uk or telephone 01858 462196.