Delivery & Shipping
All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Delivery within the United Kingdom
|Smaller products including:
Bedding, towels, duvets, blankets, cushions and pillows etc.
|Larger products including:
Beds, rugs and furniture
|Delivery cost calculated at checkout|
Local delivery – in the following postcode areas: LE2, LE8, LE17, LE18, NN6, NN14, NN15, NN16, NN18
|All products except:
Rugs and Sweet Dreams Beds.
|Sweet Dreams Beds||£50|
Market Harborough delivery – within LE16 postcode
Collect from store
You can skip delivery costs and arrange to collect your items purchased on the website from our Market Harborough Town Centre store. Just select ‘Collect from Market Harborough Store’ at checkout.
Our in-store pickup is available Monday to Saturday 9:30 am to 4:30 pm
International Shipping (outside the United Kingdom)
Deliveries outside of the UK
Deliveries are made from 9 am to 5 pm Monday to Friday. We will update you via email with an estimated delivery date. For smaller items such as bedding, towels, duvets, blankets, cushions and pillows deliveries are usually made within 2-3 business days of order. For larger items such as beds, rugs and furniture delivery date information will be confirmed as soon as possible.
Refunds, returns, and exchanges
In order to qualify for a refund or exchange, we must be notified within 14 days of your receipt of goods. Goods must be returned to us within 14 days of notifying us of your return or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
For further details and eligibility see our Refund Policy
In the event that your order arrives damaged in any way, please email us as soon as possible at email@example.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us at firstname.lastname@example.org or telephone 01858 462196.